Recently I had to provide information to someone via email. It was just an update. And rather than ask exactly what happened I got a response back in capital letters and the text color changed to red on purpose stating that I should have done something. I had stated in the original email what the end result was, which the person receiving the message knows means that I had to take specific procedures. So I was rather angry that they were accusing me of not doing what I was supposed to do. I just don’t get why instead of coming across as finger-pointing people don’t simply ask, “So this means you did this and that?” It is so much more less inflammatory. It really set the tone for my day. I was pissed off. I try to take the approach of asking instead of accusing no matter who I am dealing with because it just makes all dealings much better. Do you ever have this issue?